D3's difficulties get CNN coverage - again.

[Lissa]

I don't agree that gamers are "too entitled." I am actually more concerned about how many people feel that asserting "I am not satisfied with this product" is an act of unearned entitlement. I never agreed with "the customer is always right" but I think this other complaint swings too far the other way.

And I disagreed with many of the complaints about both Diablo III and ME3.

Emphasis mine, this isn't our point. People made death threats to BioWare employees. People said they were going to sue Blizzard. That is hardly "I am not satisfied". They are going much, much further than you allow for what, at its core, gives you fun for at least 60 hours.

Yes and no. Death threats close the line by a large margin, but litigation not so much if the product does not contain what the company said it contains (false advertising). This is why the BBB said that consumers had a possible case for ME3 due to BioWare claiming that your actions up to the ending affected the ending (which was seen that it really didn't, even the updated ending). So, litigation should be a possiblity when the producer of the product says the product has something and really doesn't (false advertising).